Tuesday, 14 April 2015

Improving Performance thru the "DESC" Script....

Its that time of the year when everyone would be either receiving feedback or giving feedback. Let me share with you a method which i have found it to be highly useful. Its called "DESC" Script.

Describe behavior - be objective and specific with examples, be descriptive and not judgemental, don't focus on intentions or motives

Express feelings - state calmly your feelings when the other person behaves this way, don't attack or accuse

Specify changes - be explicit, yet reasonable; offer to change from your side

Convey consequences - start with positive ones; emphasize negative ones; don't turn it into a threat

For any query or assistance you can reach me on shyamv.iyer@gmail.com

Happy Performance Review!!!!